Estates Manager
Permanent position
NEW JOB
Location: Portsmouth
Salary: £45000 - £55000
Job reference: CCO5946-AA
Description:
Job Specification: Site Operations Manager
Location: Portsmouth, UK
Salary: £45,000-£55,000 + Profit-Related Bonus
Reporting to: Board of Directors
Salary: £45,000-£55,000 + Profit-Related Bonus
Reporting to: Board of Directors
Job Purpose:
Oversee daily operations of a prestigious Residents Company Limited, ensuring smooth estate management, legal compliance, financial oversight, and resident satisfaction. Serve as the primary contact for residents and contractors.
Key Responsibilities:
A. Property Management
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Daily: Address urgent maintenance issues, oversee contractors, and conduct site checks.
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Weekly: Review maintenance progress, prepare reports, and attend board meetings.
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Monthly: Oversee scheduled maintenance, review finances, and inspect safety systems.
B. Financial Management
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Daily: Monitor expenses, approve payments.
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Weekly: Track cash flow, service charge collection.
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Monthly: Prepare financial statements, manage budgets, and review annual service charges.
C. Team Management
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Daily: Supervise staff, assign tasks.
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Weekly: Hold team meetings, address performance issues.
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Monthly: Conduct appraisals, plan staffing needs.
D. Legal & Regulatory Compliance
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Ensure policies meet legal standards, maintain insurance, address legal issues, and consult counsel when needed.
E. Communication
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Daily: Respond to resident inquiries and liaise with contractors.
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Weekly: Issue resident updates, hold meetings.
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Monthly: Attend board meetings, prepare newsletters.
F. Administration
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Maintain records, update policies, and manage correspondence.
Person Specification:
Qualifications: Degree in Estate/Property Management or equivalent experience (RICS membership desirable).
Experience: Proven background in residential property management and team leadership.
Skills: Strong leadership, communication, financial management, and legal compliance knowledge.
Attributes: Proactive, detail-oriented, customer-focused, and an excellent problem-solver.
Experience: Proven background in residential property management and team leadership.
Skills: Strong leadership, communication, financial management, and legal compliance knowledge.
Attributes: Proactive, detail-oriented, customer-focused, and an excellent problem-solver.
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