Customer Service Advisor

Description:

Our client is looking for a Customer Service Advisor to work at a location in Havant

Key Responsibilities for the position include:
As a Customer Service Advisor / Contact Centre Advisor you will be responsible for assisting customers with their requirements via the telephone and email. The customer will have order and stock related issues and will require advice in some cases or simply wish to place orders

You will manage return related enquiries
You will assist with unsatisfied customers and complaints if necessary
You will liaise with third parties both internally and externally to manage any issued related to customer deliveries and orders
Process orders onto the in-house system
Complete general administration


Key Skills & Experience required for the position include:
Previous good customer service experience (Call Centre is desirable although not essential)
Have good attention to detail and Accuracy
Will be able to work to deadlines and targets
Be available to start Immediately and commit on an ongoing temporary basis