Recruitment Consultant

Description:

Job Description and Person Specification

Recruitment Consultant

Job title: Commercial Recruitment Consultant

Reports to: Divisional Manager, Operations Director

Location: Unit 1 Sovereign Gate, 308-314 Commercial Road, Portsmouth, Hants, PO1 4BL

Role type: Permanent

The role

To maximise the organisation's revenue and to ensure profitability through:

• Sales
• Service
• Candidate Generation
• Administration

Sales

• To generate new business through telephone and face to face sales activities.
• To meet, as a minimum, agreed sales and performance targets.
• To maintain and maximise existing business potential by investigating additional areas of need for the company's services during all telephone and face to face contact with clients and candidates.
• To exploit potential business opportunities including leads and referrals and at all times to promote the services offered by the company.
• To make client service calls and to take the opportunity to develop business in addition to consolidating the relationship and monitoring the service provided.
• To work within the scope of the company pricing policy. (Charge Calculator)
• To adhere to company terms and conditions of business.

Service

Clients:

• To build, maintain and enhance mutually beneficial client working relationships.
• To respond to clients requests within company-approved timescales.
• To obtain accurate job descriptions, and flexible person specifications from clients.
• To fully investigate candidates' suitability against client requirements.
• To follow up on all client activities in a timely manner, including interviews arranged and the post interview process.
• To maintain regular client contact.

Candidates:

• To build, maintain and enhance mutually beneficial candidate working relationships.
• To recruit quality candidates through planned candidate strategy, including, advertising, promotional activities and exploiting all existing resources within the organisation in order to fill vacancies.
• To ensure a suitable pool of candidates are available to fill vacancies/bookings.
• To assess the suitability of candidates for registration.
• To pre-register candidates prior to adding their details to the database.
• To conduct a full telephone interview prior to submitting candidates' CVs to vacancies and, where appropriate, to take up references.
• To fully inform candidates about prospective positions, prior to submitting their CV.
• To brief candidates in full prior to interview and gain post interview feedback.
• To maintain regular candidate contact.

Administration

• To complete all relevant office administration in line with company procedures.
• To ensure that all company procedures are adhered to in a timely manner.
• To maintain and update the database and all required registers and reports.
• For example but not limited to:
• o Accurate weekly Bible administration
• o Payroll - Validation
• o Candidate registration process/administration
• o Referencing
• o Candidate induction
• o Job Advertisements
• o Periodic tracker/stats recording
• o RDB Client/Candidate
• o Sales Funnels/lead tracker
• o CCO's
• o Client Credit Process

General

• To keep management informed about any developments, trends or problems relating to clients, prospects or team members.
• To project a professional image in all aspects of personal presentation.
• To assist with ad-hoc projects, campaigns and assignments as required.
• To adhere to company policies, systems, procedures and codes of practice.
• To make recommendations to management concerning potential improvements to company procedures and standards.
• To perform any other duties as required from time to time by management.

Knowledge, Skills & Experience

• A proven track record in quality sales (or proactive sales administration with the potential to move into a sales role), ideally gained with a small to medium sized company.
• Ability to deal effectively with people at all levels.
• Stability in past work history.
• Educated to A level or degree level in a business-related subject.
• Computer literacy.

Person Specification

Competency Requirements

Change

Tolerance for stress: Shows stability of performance under pressure and/or opposition; responds constructively when conflict arises.

Adaptability: Maintains positive attitude and effectiveness in varying/changing environments with varying/changing tasks, responsibilities and people.

Tenacity: Stays with an objective until it is achieved or no longer attainable; focused; continually keep up with responsibilities.

Teamwork

Initiative: Where appropriate, influences events to achieve goals, beyond what is necessarily called for; instigates action at own peer group level to try to resolve problems, before escalating upwards; self-starting, rather than passively accepting.

Active: Takes part in group task accomplishment and help towards the development of a sense of unity and purpose in the company.

Decisiveness: Ready to make decisions, render judgments, take action or commit oneself; does not 'sit on the fence' or defer decisions unnecessarily.

Relationships

Communication: Effective listening, oral and written skills: listen and take account of others' points of view.

Integrity: Maintains social, ethical and organisational 'norms' in job-related activities; trust and respect shown by colleagues.

Negotiation: Communicates data or arguments in a manner that gains agreement or acceptance; able to sell ideas.

Persuasiveness: Utilises appropriate interpersonal styles and methods of communication to gain agreement to or acceptance of ideas from clients; able to sell solutions to clients.

Judgment: Does not allow personal preferences or dislikes to influence judgment unduly.

Performance

Work standards: Sets high goals and standards of performance for self; unwilling to compromise on achieving requirements.

Attention to detail: Achieves total task accomplishment through concern for all areas, no matter how small; has a systematic approach to controlling errors in work output.

Analysis: Able to see all points of view and weigh them up objectively; seeks out hard data where available.

Tech/prof. knowledge: Keeps up with the latest developments in own field or expertise.

Process operation: Starts controls and concludes a complete process or procedure.

Planning and organising: Sets priorities, which take account of short and long-term needs of the business.

Delegation: Utilises support staff effectively; allocates decision-making and other responsibilities to the appropriate people; involves support staff in decisions and obtains commitment.

Control: Establishes procedures to monitor and/or regulate processes, tasks or activities and responsibilities; takes action to monitor the results of delegated assignments or projects; regularly plans to follow up actions.

Culture

Standards: Carries out all duties in accordance with the company's Values, Ethics and Standards.

Realism: Makes decisions that are best for the company as a whole; admits, rectifies and learns from mistakes.

Creativity: Generates and/or recognises creative solutions in work-related situations; constantly looks for new and better ways of doing things.

Organisational sensitivity: Perceives the impact and implications of decisions on other departments within the company.