1st Line Support

Description:

Our client is looking for a 1st Line Support to work at a location in Portsmouth

Key Responsibilities for the position include:
Working mainly from home as part of an international team to support a customer base of SMEs in the central south coast of England. Occasional work on site to assist with diagnostics and repairs that can’t be achieved remotely.

Key Skills & Experience required for the position include:
1-2 years of professional experience in a similar role.
Experience with M365, Active Directory, W10/W11, Exchange, Anti Virus, Microsoft Server, DNS, DHCP, WSUS etc.
Ability to diagnose and solve hardware and software faults.
Good phone communication skills.
Attention to detail.
Responding to call outs in a timely manner.
Your own vehicle and a clean driving license.