Customer Services Advisor Jobs In Havant

  • Permanent
  • Havant
  • Salary: £18000.00

Customer Services Advisor Jobs In Havant
Sample Coordinator

Our client is looking for a customer service and sampling assistant, they are a market leader in the UK for specialist wood flooring. It is a medium sized friendly company so you will need to be well organised, good attention to detail and a customer friendly telephone manner, your position will be based at the Head Office in Havant.

Duties & Responsibilities
Using a computer based CRM (Customer Relationship Management) system to manage and view customers and sample orders
Taking phone calls from customers to place sample orders
Picking the samples from stock room, packing them and sending out via mail
Ordering in bulk batches of samples from our overseas samples warehouse
Managing sample orders for UK showrooms this will include liasing with the European teams
Stock Enquiries via telephone and email
Liaising with external staff (Area Managers) to discuss customer requirements and overcome issues
Brochure and Literature Requests

Required Skills
Effective communicator who works well under pressure
Proven experience in an administrative role (customer service or sales preferred)
Good numeracy and literacy skills with a keen eye for detail
Flexible and able to adapt to change as part of the current business needs
Able to meet daily deadlines and pro-active work ethic
Must be Computer Literate
Must take pride in presentation of work to reflect the brand

Free Parking
Great working hours, Mon-Fri 8.30am -17.00pm

If you would like to know more or would like to be considered for this position, please click APPLY NOW or contact Sarah Burgess on 02392 361 115. V3 is acting as an Employment Agency.
Job Reference: CCO892