Account Manager Jobs In Portsmouth

  •  FILLED
  • Permanent
  • Portsmouth
  • Salary: £0.00

Account Manager Jobs In Portsmouth
Account Management Team Leader
£27000 realistic OTE of £35000
Portsmouth

I am on the search for a driven and ambitious individual with a proven track record with leading a team of account managers, driving success and increasing retention rates.
This role is a fantastic opportunity for progression within an entrepreneurial business that is set to do great things on top of their already astounding success!

Basic Requirements
• Well organised.
• Excellent time management skills.
• Excellent time keeping i.e. calling customers on time etc.
• Prepared to travel to clients if required.
• Very good communication skills.
• Microsoft office proficient especially Excel.
• Experience in account management.
• Be used to working with a high volume of clients.
• Experience prioritising client activity/contact based on value and customer upsell opportunity
• Experience dealing with customer retention would be ideal.

The Role
• Reporting into Director of Account management and Support.
• To maximise renewals.
• To deliver add on sales.
• To provide the best possible customer service to customers.
• To proactively focus on “Customers at Risk” to make sure we maximise our renewals.
• Training customers on an ad hoc basis.
• Being Proactive with customers.
• Being Reactive when a customer calls.
• Organising and sitting training Webinars.
• Doing custom bespoke reports for client when requested.
• Sending and analysing exit surveys (when a client cancels their contract with LF).
• Sending and analysing surveys after one month of customers being with us.
• Working alongside the Support Team with technical problems .
• Should be prepared to travel to visit clients 4-8 times a Month.

Apply now to avoid disappointment, this opportunity will not be available for long.
Job Reference: J792