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Customer Service Administrator

J509774

Industry: Commercial

Location: Waterlooville

Hours per week: 0.00

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Description:

V3 recruitment is proud to be working in partnership with a well-established and hugely successful retail brand based in Havant. Due to a busy period our client is looking to recruit a Customer Service Advisor / Administrator to join their already successful team.

The ideal candidate will have:

• Strong Experience in customer service ideally in a logistics capacity

• Good administration skills and experience

• Strong attention to detail

• Excellent communication skills

• A professional and polite "can do" attitude

Duties will include the following -

• Customer service to the retail stores/ chasing and updating any stock queries.

o Building rapport with the store management

o Investigating and answering queries on delivery issues

o Liaising with delivery partners

o Reporting and recording data for KPI purpose

• Planning and supporting inbound goods deliveries schedules

o Management of the Goods in Diary

o Confirming booking details with delivery partners

o Expediting late deliveries

o Validating and administering receipt values and exceptions into warehousing systems

• General day to day administration activities supporting the wider team

This position is initially a six- month contract but could become a permanent position.

£18,000 pa

37.5 hours a week

Monday – Friday 9am – 5pm.

Job Types: Full-time, Contract

Salary: £18,000.00 per year

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