DREAM JOB
PERFECT PLACE

Customer Services Advisor

CCO3108
NEW JOB

Industry: Commercial

Location: Portsmouth

Hours per week: 40.00

Salary: £24000.00 - £30000.00

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Description:

Customer Service Jobs in Portsmouth
Customer Services Advisor
£24000 to £30000 per Annum

Key Responsibilities
--------------------------------------
· Handling all incoming calls to company land line.
· Process customer orders from initial contact to processing.
· Account management of 20 existing customers, their weekly orders, and deliveries.
· Liaising with sales teams for new items / enquiries as required.
· Project management when clients have new product lines advising on the most suitable form of packing to best suit their needs.
· Liaising with Production/ Despatch/ Accounts to ensure all required information relating to an order/customer is correctly communicated.
· Accurately record and log customer notes on the internal system.
· Address customer questions relating to new products, service, promptly passing to relevant colleague as required.

Key Skills / Experience
--------------------------------------
· Experience Needed: Confident, driven, team player who works well under pressure.
· Good communication skills, customer service experience in a manufacturing-based environment.
· Preferably from a packaging environment.
· Excellent listening skills, results-driven, able to work as a team, ability to work in fast-paced environment, ability to work under pressure, pays attention to detail, Fast learner
· Engaging personality problem-solver



If you would like to know more or would like to be considered for this position,
please click apply or contact Laura Jones on 02392 361115.

V3 is acting as an Agency.

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