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Customer Services Advisor

CCO2823

Industry: Commercial

Location: Havant

Hours per week: 37.50

Hourly Rate: £8.72

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Description:

Customer Services Advisor
£8.72 per hour

This is a temp position with an estimated start date of 28th of December
Central Havant location.

Hours of work - are 8 hour shifts between the hours of 8.30am - 7pm. this will also include weekend working (alternating, one on one off)

Key Responsibilities

As a Customer Service Advisor / Contact Centre Advisor you will be responsible for assisting customers with their requirements via the telephone and email. The customer will have order and stock related issues and will require advice in some cases or simply wish to place orders

You will manage return related enquiries
You will assist with unsatisfied customers and complaints if necessary
You will liaise with third parties both internally and externally to manage any issued related to customer deliveries and orders
Process orders onto the in-house system
Complete general administration

Key Skills / Experience

Previous good customer service experience (Call Centre is desirable although not essential)
Have good attention to detail and Accuracy
Will be able to work to deadlines and targets
Be available to start Immediately and commit on an ongoing basis

If you would like to know more or would like to be considered for this position,
please click apply or contact Laura or Chloe on 02392 361115

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