DREAM JOB
PERFECT PLACE

Customer Service and Administrator

J509479
Filled

Industry: Commercial

Location: Portsmouth

Hours per week: 37.50

Salary: £19500.00 - £21500.00

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Description:

Customer Service and Administration
Do you have experience in Customer Service and Administration?
We are looking for a candidate to work in a fast-paced office in Havant.
You must be an effective communicator and work well under pressure. If you are a Graduate- please apply!
Overview:
This Role consists of large number of inbound customer calls and taking orders. Updating the data-base and pricing projects accordingly.

Hours: 08:30 – 17:00 permanent
Salary: £19,500-£21,500
Roles and Responsibilities
• Order Processing for our trade customers via telephone and email.
• Managing primary Sales Inbox – distributing enquiries to external Sales Team
• Managing orders and liaising with Key Accounts
• Maintaining accurate customer records using CRM system
• Forecasting skills
• Accuracy with numbers
Personal Attributes

As the first point of contact for our customers you will be an effective communicator who works well under pressure
Articulate with an eye for detail and a keen learner
Flexible and able to adapt to change as part of the current business needs
Able to meet daily deadlines and pro-active work ethic
Multi-tasking in a dynamic office environment
MS Office, Excel and Project management
Forecasting skills

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