Customer Service and Administrator
Hours per week: 37.50
Salary: £19500.00 - £21500.00
Do you have experience in Customer Service and Administration?
We are looking for a candidate to work in a fast-paced office in Havant.
You must be an effective communicator and work well under pressure. If you are a Graduate- please apply!
This Role consists of large number of inbound customer calls and taking orders. Updating the data-base and pricing projects accordingly.
Hours: 08:30 – 17:00 permanent
Roles and Responsibilities
• Order Processing for our trade customers via telephone and email.
• Managing primary Sales Inbox – distributing enquiries to external Sales Team
• Managing orders and liaising with Key Accounts
• Maintaining accurate customer records using CRM system
• Forecasting skills
• Accuracy with numbers
As the first point of contact for our customers you will be an effective communicator who works well under pressure
Articulate with an eye for detail and a keen learner
Flexible and able to adapt to change as part of the current business needs
Able to meet daily deadlines and pro-active work ethic
Multi-tasking in a dynamic office environment
MS Office, Excel and Project management
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