Facilities and Client Manager
Hours per week: 40.00
Salary: £45000.00 - £50000.00
45000 - 50000 per Annum
MAJOR OBJECTIVES OF ROLE
Management of soft services FM contract for a major utilities Client. This is a multi site regional contract covering South and South East England. Services include cleaning, security and catering. Travelling to sites throughout the region is a pre-requisite. There are also minor Hard Services at a single site with the opportunity to develop this element of the contract
KEY TASKS (not an exhaustive list)
• Client liaison responsibility, to ensure all services are being delivered & identifying any new business opportunities or risks.
• Ownership of the soft services team (c.50 heads, primarily self-delivered by my client following TUPE on-boarding process), including full budgetary responsibility.
• Manage third party contractors, including Catering partner and security services agencies.
• Liaise with the Engineering team deliver all Hard FM provisions on time & to required standard.
• Monthly/quarterly/annual operational and financial performance reporting (internally and externally).
• To embed a best practice and continuous improvement culture across all site and service processes.
• Ensure the implementation and retention of ISO 9001, 14001, 18001 and BICS standards.
• Support tendering process for new business opportunities.
If you would like to know more or would like to be considered for this position, please click apply or contact Laura Jones on 02392 361 115. V3 is acting as an Employment Agency.
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