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Customer Service Executive

CCO437
Filled

Industry: Commercial

Location: Portsmouth

Hours per week: 40.00

Hourly Rate: £9.23

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Description:

Customer Service Executive
9.23 per Hour

Introduction
...............

Duties & Responsibilities
To provide excellent customer service support, responding to queries from customers via email and the online Help Centre. To resolve client issues and help them through the process. To also provide administrative support to the team when needed. There will be a real focus on customer service/IT Support within the role so you will be responsible for helping clients through any issues they have with the online platform and directing any other queries to the appropriate team member.

Required Skills
A clear, articulate and excellent phone manner are imperative for this role. An understanding of CRM systems and IT Service would be a huge advantage for this role. A high attention to detail would be hugely advantageous; to be able to plan, manage and execute all tasks in a timely and efficient manner to help add value to the company and its investors and borrowers. An ideal background would be a University graduate or someone with an excellent customer service background.

Qualifications Required
Degree

If you would like to know more or would like to be considered for this position please click apply or contact Tasha on 02392 361 115.

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