Restaurant Manager

We are seeking a Guest Catering Restaurant Manager, to oversee the operation of one of our busy restaurant venues. You will be required to ensure the overall profits, success and smooth running of the venue by maintaining high standards of customer service and team member effectiveness whilst working within the confines of the Bourne Leisure Mission Statement.

Key responsibilities and duties include:

- Building Guest Relationships
- Developing and maintaining relationships with all Customers both external and internal to the Resort
- Gaining feedback from Guests on the services and facilities provided within the Venues
- Responding to Guest queries and feedback to the interest of the Guest and the business
- Dealing effectively and efficiently with any Guest queries or concerns following the company guidelines/best practice
- Ensuring that all Guests are served correctly, quickly and in a pleasant manner that exceeds expectations

Management

- Responsible for the opening/closing of aforementioned venue whilst adhering to company procedures
- Lead, train, coach & motivate all Team Members and role modelling appropriate behaviours contained within our Way of Leading culture.
- Adhering to all Health and Safety and Food Safety regulations

Requirements

The ideal candidate should have:

- Experience in a similar role, within a food environment
- Have effective Team Management skills including, leading by example.
- A good working knowledge of Health and Safety and Food Safety.

Key responsibilities and duties include:

- Building Guest Relationships
- Developing and maintaining relationships with all Customers both external and internal to the Resort
- Gaining feedback from Guests on the services and facilities provided within the Venues
- Responding to Guest queries and feedback to the interest of the Guest and the business
- Dealing effectively and efficiently with any Guest queries or concerns following the company guidelines/best practice
- Ensuring that all Guests are served correctly, quickly and in a pleasant manner that exceeds expectations
- Responsible for the opening/closing of aforementioned venue whilst adhering to company procedures
- Lead, train, coach & motivate all Team Members and role modelling appropriate behaviours contained within our Way of Leading culture.
- Adhering to all Health and Safety and Food Safety regulations

Requirements

The ideal candidate should have:

- Experience in a similar role, within a food environment
- Have effective Team Management skills including, leading by example.
- A good working knowledge of Health and Safety and Food Safety
- Be innovative and imaginative with promotions
- Strong communication skills
- Be a committed Team Player including being flexible and enthusiastic
- Passionate about delivering exceptional Customer Service
- Have a problem solving attitude

Benefits include:

- Subsidised Team Diner
- Many of the Resorts facilities can be used for free
- Holiday discounts for immediate family

Plus many more!

PLEASE CLICK APPLY IF THIS IS YOU!!!