Restaurant Team Leader
Location: Bognor Regis
Hours per week: 40.00
Salary: £17022.00 - £17022.00
Salary £17,022 plus progression
The ideal candidate will have:
- Experience in a similar environment, although not essential as full training will be given.
- Have a problem solving attitude.
- Must drive or is willing to travel to Bognor Regis every day.
- Be passionate about delivery and exceeding our guest experience and expectations.
- Good interpersonal and communication skills with both guests and team members.
- Be a committed team player being both flexible and enthusiastic.
- Demonstrate exceptional service standards and have a good eye for detail.
Overall scope of the role:-
- Work to provide a professional level of service, to create inspiring environments and be instrumental in motivating, coaching and developing the team.
- Be responsible for providing a high level of quality service throughout the restaurant whilst maintaining the appropriate standard of cleanliness and attention to detail.
- Maintain open lines of communication both between your team and other leaders within the business.
- To have the ability to be empathetic, therefore delivering the best holiday experience and exceeding expectations for all our guests.
Food Safety and Health & Safety:
Takes responsibility for the day to day management of the Food Safety Policy and the Health & Safety Policy.
- Demonstrate empathy with guests, enhancing their experience.
- Utilizes feedback and qualitative measures to identify strengths and opportunities to develop the guest experience.
- Demonstrates the principles of the four customer conditions and LES to resolve any guest queries or when handling any customer dissatisfaction.
- Be present during peak operating times where possible.
Ensure the venue is fit for purpose at all times by adhering to opening/closing checks, alongside managing and monitoring all 5 senses and guest communication, repair and maintenance and Health & Safety
IF YOU ARE LOOKING FOR A NEW CAREER OR WANT TO PROGRESS IN YOUR CURRENT RESTAURANT ROLE, THEN APPLY NOW!!!
Any questions please call us on 02392 361 115.
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