Customer Services Advisor
Hours per week: 0.00
Hourly Rate: £8.55
V3 recruitment is currently working in partnership with a well-established and hugely successful retail brand based in Havant and due to a busy period our client is looking to recruit a Customer Service Advisor / Contact Centre Advisor to join their already successful team.
As a Customer Service Advisor / Contact Centre Advisor you will be responsible for assisting customers with their requirements via the telephone and email. The customer will have order and stock related issues and will require advice in some cases or simply wish to place orders
You will manage return related enquiries
You will assist with unsatisfied customers and complaints if necessary
You will liaise with third parties both internally and externally to manage any issued related to customer deliveries and orders
Process orders onto the in-house system
Complete general administration
The ideal candidate will require
Previous good customer service experience (Call Centre is desirable although not essential)
Have good attention to detail and Accuracy
Will be able to work to deadlines and targets
Be available to start Immediately and commit on an ongoing basis
8 hours a day - 40 hours a week between 8am - 8pm Monday - Thursday, Friday 8am - 6pm and Saturday 9am - 5pm.
£8.55 per hour
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